To view the How to Select a Pharmacy Webinar video, follow the directions in this article.
Related articles: Select Your Location Pharmacies and Assign Patient Pharmacies
Questions and Timestamps
0:52 - Select a Pharmacy Walk Through
10:19 - Having trouble seeing Pharmacies for multiple patients.
- You should be able to assign Pharmacies to one patient and then still be able to search and assign the same Pharmacy for another patient. If this is not the case, contact Support.
11:36 - Can Nurses add the Patient's Pharmacy information?
- Nurses and Clerical Roles can add a Pharmacy for a Patient from the Med Entry screen or the Patient Details.
16:45 - Can't find a Pharmacy
- If for some reason the Pharmacy you need is not pulling up, reach out to Support. We get the electronic Pharmacies updated daily, but if yours is not listed, we can research it and find the information for it.
17:44 - Did Pharmacy pull in or do we add them manually?
- Not initially, but we have done a fix that should bring in Pharmacies now. If you are not seeing that that is the case reach out to Support with a few examples.
19:14 - Once a Pharmacy is selected for a Patient will I need to select it again?
- The Pharmacy will stick for that Patient until you change it.