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AWS RDP Setup Instructions (TenEleven)


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Once the steps below have been followed you will be able to connect to the AWS servers.

  1. Open a new Remote Desktop connection by searching for and clicking on Remote Desktop Connection in the start menu.
  2. Click on Show Options.

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  3. In the Computer field, enter connect.10e11.com.
  4. In the User name field, enter tgisaas\your username. For example, if your User Name is "test.person", you would fill in that field as: tgisaas\test.person
    NOTE: In AWS, you can use the same icon to connect to beta or live. The only field that changes where you log into is the username.

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  5. Click the Display tab.
  6. Set the Display configuration to Large (optional).

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  7. Click the Local Resources tab.
  8. Under Local devices and resources, check the box for Printers and Clipboard.

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  9. Click More...
  10. Check all the boxes.

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  11. Click OK.
  12. Click the Advanced tab.

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  13. Click Settings.
  14. Select Use these RD Gateway server settings.
  15. In the Server name field, enter connect.10e11.com.
  16. Be sure that the box for Bypass RD Gateway server for local addresses is NOT checked.
  17. Check the box for Use my RD Gateway credentials for the remote computer.

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  18. Click OK.
  19. Click the General tab.

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  20. Click Save As...
  21. Click on your Desktop.
  22. Name the RDP.

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  23. Click Save.

The RDP configuration is now complete. You can now either click Connect or double-click on the RDP saved on your Desktop. Next, a window will pop up prompting a password. If you do not know your password, please go to https://pwreset.10e11.com/ to reset it. After you successfully input your password, you will be connected to eCR!

NOTE: AWS eliminates the need for remote users to login into Forticlient (TenEleven VPN) so if you have remote users, they just need to have the RDP icon on their machine.

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