Medication Dispensing - Schedule Overrides (Closures/Holidays) (TenEleven)

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From the Global Schedule Overrides Tab on the Medication Dispensing Admin Screen you can create Schedule Overrides, such as Holidays and emergency closures at specific facilities. When a Schedule Override is created, any Clinic visits previously scheduled to occur on the date of the Override are converted to a Take Home bottle. Holiday closures must be entered annually.

Scenario 1 (Medication Daily): For July 4, 2019 any patient scheduled to receive a daily dose of medication on July 4 at the Clinic will now receive a Clinic dose for July 3 and a Take Home bottle for July 4 both on July 3. The patient will then return on July 5 to continue their normal schedule.

Scenario 2 (Holidays – Medication Weekly): For this example, the patient schedule has them come in on Thursdays to receive a Clinic visit and then Take Home for the rest of the week. You schedule an Override for July 4 which falls on a Thursday. On August 27, the patient will not receive the usual 6 Take Home bottles but rather 13 Take Home bottles to cover from August 28 to July 10. The patient will return on July 11 to receive their usual Clinic does plus 6 Take Home bottles.

Scenario 3 (Emergency Closures – Medication Weekly): For this example, the patient schedule has them come in on Thursdays to receive a Clinic visit and then Take Home for the rest of the week. You schedule and Override on July 2 for July 4, which falls on a Thursday, after the patient has already received the Clinic visit and Take Home bottles on August 27. The appropriate agency personnel must call the patient to schedule a day for the patient to come in to the clinic to receive the Take Home bottles for July 4 to July 10. The patient will return on the July 11 to receive their usual Clinic dose plus 6 Take Home bottles.

Creating a Schedule Override

1. Open the Medication Dispensing Admin Screen.
2. Select the Global Schedule Overrides Tab.
3. New – Click to begin creating a new Schedule Override.
   
4. Date – Select the Date in which the Override is to occur.
5. Location – Select the Facility Location(s) in which the override is to occur.

• NOTE: You can add closures to multiple facility locations at once.

Reason Code – Select a Reason Code for the Schedule Override (Options created from Lookup Manager 🡪 Methadone Adjusted Dose Reason Codes table).

Reason – Enter a Reason for the Schedule Override.

Add – Click Add to create the Schedule Override.

You will see a warning message, click Yes.

You will see “Override successfully added.” and the Override will now appear in the grid.

• NOTE: To remove a Schedule Override, select the Schedule Override to be removed from the grid below (the row will highlight blue) and click the Remove button to remove.