Click here to return to the Medication Dispensing table of contents
Scenario: The nurse dispenses medication and when they hand it to the patient the medication is accidentally dropped onto the floor.
What is happening: Medication is dispensed, inventory is reduced, patient doesn’t take any medication.
What to do: Since the patient has already received their dose for the day, the nurse cannot dispense another Clinic dose from the Medication Dispensing Screen, so the Medication Dispensing Admin Screen will be used. When spilling a dispense, the dispense recorded for the patient is removed while the medication is NOT RETURNED to the bottle in which it came from. The medication is now marked as being “Spilled” and reflected as such in all supporting reporting. Follow the steps below to spill a dispense.
- Click the Admin Button (on the dispensing screen).
- Select the dose that will be spilled from the table below.
- Click the Spill Dispense button.
- You will see a warning message, click Yes (This will open the Medication Bottle Audit Screen).
- Reason Code- Select a Reason Code for the Spill.
- Reason for Change- Enter a Reason for the change.
- Click Save to save the changes.
- You will see “Dispense successfully spilled.” and the dispense record will disappear from the table.
- Return to the Medication Dispensing Screen and re-select the Facility to refresh the screen.
- Select the Patient from the list.
- You can once again dispense for that patient.